Privacy Policy
How Prime Chemca (Pvt) Ltd collects, uses and protects personal information when you visit our website or contact us.
Last updated: 31 July 2026
1. Who we are
Prime Chemca (Pvt) Ltd (“Prime Chemca”, “we”, “us” or “our”) is a supplier of textile dyes and processing chemicals based at No. 142, Industrial Park Road, Biyagama, Western Province, Sri Lanka. This Privacy Policy explains how we handle personal data in connection with our website and business enquiries.
2. Information we collect
We may collect the following information when you use our website or contact us:
- Contact details - name, company name, email address, phone number and job title provided via quote or contact forms.
- Enquiry details - fibre type, shade requirements, volumes and other technical information you choose to share.
- Technical data - IP address, browser type, device information and pages visited, collected automatically for site operation and security.
- Communications - records of emails, calls or WhatsApp messages related to your enquiry or account.
3. How we use your information
We use personal information to:
- Respond to quotes, product enquiries and technical support requests
- Provide recommendations, samples and commercial proposals
- Manage customer relationships, orders and deliveries
- Improve our website, products and services
- Comply with legal, regulatory and quality obligations
4. Legal basis for processing
We process personal data where it is necessary to respond to your requests, perform a contract or take steps at your request before entering a contract, pursue our legitimate business interests (such as improving services and securing our systems), or comply with applicable law. Where consent is required, we will ask for it clearly and you may withdraw it at any time.
5. Sharing of information
We do not sell your personal information. We may share data with trusted service providers who help us operate our website, communications or logistics, and with professional advisors or authorities when required by law. Any third parties we use are expected to handle information securely and only for the purposes we specify.
6. Cookies and analytics
This website does not set cookies or use analytics tracking tools. We do not place cookies on your device when you browse our pages. If we introduce cookies or analytics in the future, we will update this Privacy Policy and, where required, seek your consent.
7. Data retention
We retain personal information only as long as needed for the purposes described in this policy, including to maintain business records, resolve disputes and meet legal or regulatory requirements. When information is no longer required, we delete or anonymise it where practicable.
8. Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or alteration. No method of transmission over the internet is completely secure; please contact us promptly if you believe your information has been compromised.
9. Your rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information, and you may object to or restrict certain processing. To exercise these rights, contact us using the details below. We may need to verify your identity before responding.
10. Third-party links
Our website may link to external sites (for example maps or messaging services). We are not responsible for the privacy practices of those third parties. We encourage you to review their policies before providing personal information.
11. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect the latest revision. Continued use of our website after changes constitutes acceptance of the updated policy.
Contact us
If you have questions about this Privacy Policy or how we handle your data, please contact:
Prime Chemca (Pvt) Ltd
No. 142, Industrial Park Road, Biyagama, Western Province, Sri Lanka
Email: info@primechemca.com
Phone: +94 70 434 6966